Offboard, reactivate, or replace a phone

Remove a phone from the fleet, bring one back, or move a seat to a new handset when a driver leaves or changes phones.

Phone statistics

1. Open Devices.
2. Tap Statistics on the phone.
3. Check Learned stop time (used by Auto arrival clocks and re-sort), samples, last GPS, app version, and how many runs that phone has started.
4. Tap Reset learned stop time if the average looks wrong (new driver, different work). Auto then uses the fleet default until a new average is built.

Also see Stop time mode.

Capacity and breaks (per phone)

Each phone can override fleet defaults for max stops, weight (kg), and driver breaks.

1. Open Devices.
2. Tap Device Settings on the phone.
3. Set max stops / weight, or leave blank to use the fleet default.
4. Choose breaks: fleet default, none, or custom.
5. Save.

Full detail: Capacity and breaks — fleet default and per phone.

Offboard

Use when a driver leaves or a phone is lost.

1. Open Fleet Login → Devices.
2. Find the phone and tap Offboard.
3. Confirm. The phone can no longer pull fleet runs.

Reactivate

1. Find a blocked or offboarded phone.
2. Tap Reactivate when you want that same handset back on the fleet.

Replace a phone (new handset)

There is no separate Replace button:

1. Offboard or Delete the old phone.
2. On the new phone, the driver taps Request access again.
3. Approve the new request and name it clearly.

The new phone is not billed until it starts a route this month. If it is the third (or later) phone that runs, the $20 starts on that first route.