Arrival windows and driver breaks
Optional fixed times, delivery windows, and planned breaks shape the sorted run.
Arrival times on stops
When adding a stop (Build Route or phone), you can set when it must be visited:
| Mode | What to enter | How the sort uses it | |------|----------------|----------------------| | Any time | Leave arrival blank | No time constraint | | Fixed time | Start time only, or the same start and end (e.g. 15:00) | Tight window around that clock | | Window | Start and end (e.g. 15:00–17:00) | Visit between those times |
The sorter tries to hit fixed times and windows. If a window makes the day impossible, the sort fails with a clear error instead of dropping the stop.
Jump to timed stops (optional)
Under Fleet Settings → Runs, turn on Jump to timed stops if you want phones to handle a late run during the day.
When this is on and a fixed time or window would be missed in normal stop order, the phone goes to that stop next, shows a short banner (e.g. “Next: #12 — due by 3:00”), then continues the run from the next unfinished stop number. Freight numbers do not change.
Off by default — drivers still follow sorted order unless you enable it for the fleet.
Driver breaks
Planned breaks are off until you turn them on.
- Open Fleet Settings → Breaks.
- Tick Use planned breaks. The phone then shows a break row after the sort, with Start break.
- If drivers choose when the break happens, tick one or both:
- Allow driver to pick break start time
- Allow driver to place break midway or at the end
- Set Default break length (minutes) — how long the break lasts. Required when either box is on. The phone asks When is your break? before sorting.
- Optional: add a fixed break only if the office sets the clock time (or midway / end) itself.
- Save — these are the fleet default for multi-phone and single-phone sorts.
Break length always stays as you set it. Drivers only pick when.
Override per phone under Devices → Device Settings (fleet default, no break, or custom). See Capacity and breaks.
If you turn on either driver option, the phone asks When is your break? after the priority-zones step and before the run is sorted. See Pick a break time before you sort.
Play drivers turn Use planned breaks on or off under app Settings, and add their own lunch there.